Privacy Policy

Privacy Policy

Last updated: September 2025

1. Introduction

Welcome to Planti (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.planti.ai and use our services. By using our website, you agree to this Privacy Policy.


2. Information We Collect

We collect the following types of information: (a) Personal Information You Provide

  • When you fill out our newsletter form, we may collect your name and email address.
  • If you contact us directly, we may collect your contact details and any information you include in your message.

(b) Automatically Collected Information When you visit our site, we automatically collect certain information through cookies and tracking technologies, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the site
  • Referring website

3. Use of Information

We use your information to:

  • Provide and improve our website and services
  • Send you newsletters or updates (if you have subscribed)
  • Analyze website traffic and user behavior
  • Display interactive maps and location information
  • Measure advertising performance and optimize marketing efforts

4. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics, personalization, and marketing. You can control or delete cookies through your browser settings. However, disabling cookies may limit some features of the website.


5. Third-Party Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google may collect and process data as described in its Privacy Policy

5. Third-Party Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google may collect and process data as described in its Privacy Policy

Google Maps API

We use Google Maps to display location-based content. When you use our site, Google may collect data such as your IP address and location. Learn more in the Google Privacy Policy

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Facebook Pixel

We use Facebook Pixel to measure ad performance and improve targeting. Facebook may use cookies to link your visit to your Facebook account. You can adjust your ad preferences at https://www.facebook.com/ads/preferences.

Instagram Embeds / API

Our website displays content from Instagram (a service provided by Meta Platforms, Inc.). When you view a page that includes an Instagram post, your browser establishes a direct connection with Instagram’s servers. This allows Instagram to receive information such as your IP address and which page you visited on our website. If you are logged into your Instagram account while browsing our site, Instagram may associate your visit with your account. You can learn more in Instagram’s Privacy Policy.

Botpress Chatbot

Our website offers an interactive chat powered by Botpress, an AI-based conversational platform.
When you use the chat, your messages and technical data (such as IP address, browser type, and timestamps) are transmitted to Botpress’ servers for processing and response generation.
This data is used solely to provide chatbot functionality and improve support interactions.
We do not use chat data for marketing purposes without your explicit consent.

For more information, see Botpress’ Privacy Policy.

ElevenLabs (AI Voice Technology)

We use ElevenLabs to provide AI-generated or processed voice features on our website.
When you interact with audio content or voice-based tools, your input (text or speech) may be transmitted to ElevenLabs’ servers for temporary processing.
ElevenLabs may retain anonymous usage data for technical and analytical purposes.

For details, please refer to ElevenLabs’ Privacy Policy.


6. Email Newsletter

By subscribing to our newsletter, you consent to receiving occasional emails about updates, promotions, or news. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.


7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data with trusted third-party providers who help us operate our website (such as hosting, analytics, or email services), under strict confidentiality agreements.


8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.


9. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

  • Access, update, or delete your data
  • Withdraw consent at any time
  • Object to or restrict data processing
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at info[at]planti.ai

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.


11. Links to Other Websites

Our site may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.


12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.


13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us: Email: info[at]planti.ai